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​Спасибо, фокус удался.
Мне попались одни индусы:

ЧАТ


You are now connected to Pankaj from Amazon.com.

Me:Hello, I want to delete ads on my Kindle Paperwhite, what should I do?


Pankaj :Hello, my name is Pankaj. I'll be happy to help you.
Please allow me a moment while I transfer the chat to our kindle team.


Me:ok

A Customer Service Associate will be with you in a moment.
You are now connected to Susheel from Amazon.com.

Me:Hello, I want to delete ads on my Kindle Paperwhite, what should I do?
???


Susheel:Hello, my name is Susheel. I'll be happy to help you today.
Just give me a moment.
Thank you for waiting.
Before I can view your account I'll need to do a quick security check. Please confirm the email address, complete name, and billing address on your account.


Me:***@ymail.com
*** ***
I don't have billing address, because I live out of US


Susheel:Okay,just a moment.


Me:* *** *** - in my visa, when I traveled to US


Susheel:Okay, In this case, I'll transfer you to the correct department.
They'll help you with this.


Me:ok

A Customer Service Associate will be with you in a moment.
You are now connected to Amazon from Amazon.com.

Amazon:Hello, my name is Rohit.
Please hold on while I read your previous conversation.
I see that you want to remove the ads on your kindle. Am I right ***?


Me:Yes
You are right


Amazon:Could you please help me with your current location.


Me:Country: Tajikistan
City: Dushanbe


Amazon:Thanks for the information.
I've unsubscribed the kindle from the ads. Please restart the device and check.
1. From the Home screen, select Menu, then Settings.
2. Select Menu again, and select Restart.


Me:It works, I appreciate it!
Thanks a lot!


Amazon:You're Welcome.
Is there anything else I can help you with today?


Me:No, thanks


Amazon:It was my pleasure assisting you.
Thank you for contacting Amazon.
Have a great day. Please click the "End Chat" link to close this window.

Amazon from Amazon.com has left the conversation.
Amazon from Amazon.com has left the conversation.