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Делюсь своим опытом: пришел, увидел, победил!
"Разговаривал" при помощи гуглопереводчика со специалистом техподдержки Удаем (Uday). Отключил рекламу быстро и без лишних вопросов.

Переписка в спойлере:
Me:
Hello! I was given a Kindle Paperwhite with Special Offers. I live in Russia. Advertising English books I'm not interested. And I have to pay them as I can. Can you turn off the Special Offers?
Amazon:
Hello Sergei, my name is Uday. I'll be happy to help you today.
Me:
Hello Uday, can you help me with this problem?
Amazon:
Sure Sergei, I can cancel the special offers to your account.
Me:
I need something to do?
Amazon:
No, Sergei.
I have cancelled the special offers to your account.
Me:
Good. Thank you Uday! Good luck!
Amazon:
You're welcome. Is there anything else I may help you with?
Me:
No, thank you!
Amazon:
You're welcome. Thank you for contacting Amazon. Have a great day.



Сервис поддержки клиентов работает на платформе UserEcho